The section leads the monitoring of and reporting on the implementation of the Institute’s 2010-2012 Strategic Plan. The Plan includes a results-based matrix of some 50 actions and 100 performance indicators connected to the plan's strategic objectives:
- Identify and respond more effectively to beneficiary needs;
- Enhance the quality and diversity of products and services;
- Strengthen resource efficiency, effectiveness and accountability in delivering results; and
- Increase autonomy.
Link: 2010-2012 Strategic Plan