Vacancy Announcement - National Knowledge Management Officer, NOC

Title: National Knowledge Management Officer, NOC

Department: Pakistan Evidence and Learning Platform (PELP), UNITAR Operational Satellite Applications Programme (UNOSAT)

Type of contract: Temporary

Date of issuance: 31 October 2017

Deadline for applications: 30 November 2017

Duty Station: Islamabad, Pakistan

Duration of contract: 12 months


In accordance with UN rules and regulations

Special Notice

Recruitment against this position is on a local basis. Candidates for positions in the National Professional Officer category must be nationals from the country of the duty station.


The United Nations Institute for Training and Research (UNITAR) is collaborating with the UK Department for International Development (DFID) in the establishment and transfer of the Pakistan Evidence and Learning Platform (PELP) as part of the DFID-funded Multi-Year Humanitarian Programme (MYHP, 2015-2019).

The PELP aims to strengthen learning and knowledge management processes by ensuring the knowledge is generated, shared and utilized for the benefit of the humanitarian system in Pakistan, with the overall objective to contribute to reduced impact from humanitarian disasters and strengthen the resilience of communities. An important component of the PELP is the development and maintenance of a knowledge hub, which will link to the PELP third party monitoring and innovation grant mechanism, while serving as the go-to place for knowledge on best humanitarian practices and lessons learned in Pakistan.

The PELP consists of the following components:

  • A knowledge hub providing a repository of humanitarian sector practices;
  • Learning solutions, transferring knowledge to PELP stakeholders;
  • An innovation grant mechanism to promote good practices; and
  • Third Party Monitoring and impact evaluation.

The PELP will initially be linked to the UN Resident Coordinator Office, and gradually be transferred to a national entity ensuring sustainability in the longer term.

Within UNITAR, the PELP is a collaborative project involving inputs from different entities, including the Green Development and Climate Change Programme; the UNITAR Operational Satellite Applications Programme (UNOSAT); and the Planning, Performance and Results Section. 


Under direct supervision of the Pakistan Evidence and Learning Platform (PELP) Manager and within delegated authority, the incumbent is responsible for the following responsibilities and functions: 

1.   Review, aggregate and/or synthesize data and information for knowledge capture of MYHP consortium agencies and partners by:

  • Identifying current knowledge on promising practises by MYHP partners and wider humanitarian and development community;
  • Developing a repository on identified knowledge;
  • Liaising with MYHP partners and wider community on best ways of capturing knowledge moving forward, including potential use of social media, knowledge sharing events, and seminars;
  • Agreeing on validation process for knowledge promoted as promising practise;
  • Propose specifications for digital knowledge hub platform with special focus on user-friendliness and sustainability of platform;
  • Provide content for knowledge data and information captured into digital platform;

2.   Share captured knowledge by

  • Promoting knowledge through agreed best channels, including social media and face to face events, newsletter and other mechanisms agreed with the PELP Manager;
  • Maintaining and update the digital knowledge hub with new information and promising practises, including use of multimedia communication methods;
  • Actively participate to inter-agency fora in Pakistan;
  • Reviewing best-practises for knowledge sharing from outside Pakistan to possible adapt these to Pakistani context;
  • Contributing to policy development on knowledge management within RC Office and beyond when requested;
  • Acting as moderator and responsible officer for the knowledge hub platform;

3.   Propose learning solutions by:

  • Developing a repository of learning solutions, including case studies, for the knowledge hub digital platform;
  • Actively promote learning solutions through knowledge hub platform;
  • Identifying and informing about national capacities for development of learning solutions, including academia, civil society and private industry;

4.   Effective liaison with the United Nations Resident Coordinator’s Office:

  • Meeting regularly with relevant staff of the UNRCO and discussing work planning and results of the PELP project and its contribution in relation to the broader development – humanitarian nexus; and
  • Contributing to activities and outputs of the UNRCO, as agreed by the PELP Manager.

Work implies frequent interaction with the following/supervision:

In addition to direct reporting lines to the PELP Manager, the incumbent will have working relationships with other PELP Office staff, including frequent coordination with the PELP Monitoring and Evaluation Officer. Outside the PELP Office and UNITAR, the incumbent will have working relationships with the Office of the United Nations Resident Coordinator; UN agencies, including the consortium agencies and implementing partners of the DFID Multi-Year Humanitarian Programme; DFID Pakistan; PELP implementing partners and consultants; and national, provincial and district authorities, including the National/ Provincial and District Disaster Management Authorities.

Results Expected

Timely and thorough analysis of data and information contributing to the provision of evidence for accountability, learning and improvement of quality for the Multi-Year Humanitarian Programme and the PELP project; timely and effective coordination, liaison and monitoring of service providers and individual contractors/consultants undertaking field work or other assignments related to Third Party Monitoring of MYHP; timely and effective support to the PELP Manager for the monitoring and reporting of the PELP project.


Professionalism:       Ability to apply demonstrated skills on knowledge management, including promising practices and learning solutions in the national context. Has considerable knowledge on results based management, and ability to synthesize information for reporting, effective communication and ability to keep up to date on the latest developments in knowledge management. Has awareness of current humanitarian and development issues in the national context and understands overall contemporary humanitarian issues and their relationship to the broader development landscape. Strong communication skills, both written and oral. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork:    Works collaboratively with colleagues to achieve organizational goals; is able to coordinate effectively teams composed of various colleagues working on a specific task; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; very good inter-personal skills and a demonstrated capacity to deal with colleagues and counterparts from different backgrounds, and proven ability to function in a multi-cultural and multi-ethnical environment with sensitivity and respect for diversity.

Accountability:          Acts in full consultation and in compliance with instructions from the Manager, takes responsibility for delegated assignments; is accountable and trustworthy on administrative and financial matters requiring professional discretion and restraint; honours commitments by delivering outputs within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports colleagues and takes personal responsibility for her/his own shortcomings and shares successes with the team where applicable.

Management skills:  Ability to write clear and concise reports, to develop a realistic work plan and create mechanisms to implement it; ability to coordinate and manage relevant stakeholder groups, particularly in the MYHP context; knowledge of assessing risk and building and applying contingency plans where relevant; ability to act as Officer in Charge when PELP Manager is on mission/leave. 


Education: University degree in social science, development studies, international relations or related field.

Experience: A minimum of five years of professional experience related to knowledge management and learning solutions; a background in development and humanitarian issues in Pakistan is preferable. Desired: evidence of professional training in the area of results-based management and knowledge management.

Language: Fluency in oral and written English; knowledge of Urdu or another Pakistani language required.

UNITAR is committed to achieving workforce diversity in terms of gender, nationality and culture. Qualified women, individuals from minority groups, indigenous groups, and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidentiality.

English and French are the two working languages of the United Nations Secretariat.  Priority will be given to the applicants from the under-represented regions at UNITAR. There will be a probation period of 3 months.

How to apply

All applicants are strongly encouraged to apply as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

Only complete applications will be considered. A letter of motivation written in English well as the P11 form/ Curriculum Vitae are to be sent at

UN staff members must submit copies of their latest Performance Appraisal System (PAS) report at the time of application.