Patti P. Phillips is President and CEO of ROI Institute, Inc., the leader in measurement, evaluation, and the use of ROI in human resources, training and development, and performance improvement. Clients include for-profit, not-for-profit, nongovernmental, and inter-governmental organizations in over 60 countries. Through delivery of training programs, consulting services, research, and publications, ROI Institute helps organizations develop capacity in monitoring and evaluation.
In 2014, Dr. Phillips joined The Conference Board as Principal Research Fellow to support research in human capital analytics. In 2015, the Association for Talent Development (ATD) selected her as a Certified Professional in Learning and Performance (CPLP) Fellow for her contribution to the learning and development field and the CPLP certification. Since 2015, Dr. Phillips has been serving as board chair of the Center for Talent Reporting. In 2017, she began serving as chair of the Institute for Corporate Productivity’s (i4cp) People Analytics Board. In this capacity, she works with leaders of the people analytics function for major corporations as they use analytics to drive strategic business decisions.
Dr. Phillips holds a Ph.D. in International Development from the University of Southern Mississippi, a master’s degree in Public and Private Management from Birmingham-Southern College, and a bachelor’s degree in Education from Auburn University. She serves on the faculty of the UN System Staff College and The University of Southern Mississippi. She has authored and co-authored with her husband, Dr. Jack J. Phillips, over 50 books on the topics of assessment, measurement, and evaluation.