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Redefining Leadership in the Knowledge Economy


Knowing "what" to do is not enough. There is an imperative need to turn knowledge into action and understanding for organizations to innovate and change.

We are confronting a new world of global interdependencies shaped largely by the internet, mobile technologies and social media. Learning how to refocus on knowledge, innovation and collaboration is a crucial imperative for organizations today in a constantly evolving and changing work environment. More time and effort are now required to tap into knowledge and access information, especially when employees create their own personal methods of organizing information.

The mass of structured and unstructured information and the evolution of technology calls for the development of new skills for better managing and exploiting data, information and ultimately knowledge. New fields of expertise have emerged around the management of content, data analysis, collaboration and the use of social media and the visualization of information, especially in an increasingly mobile world.

Focus of the Seminar

This seminar will focus on how to lead innovation and change in an increasingly complex information and knowledge environment. It will empower its participants to adapt to new challenges and develop new competencies required to influence decision-making.

Management Capacities and Competencies

Develop skills to manage information and knowledge services and activities within organizations to enable strategic knowledge creation and sharing.

Collaboration, Mindsets & Behaviours

Examine how people collectively work together to effectively develop and share information and knowledge in the workplace especially in the use of networks and new collaborative methods.

Managing Content

Learn how content development and delivery are being transformed by new technologies and their applications, as well as how users are adapting to them.

Technology Tools and Social Media

Investigate how new social media technologies and their applications can facilitate information and knowledge sharing in creating organizational value.

Event Objectives

This seminar aims at enabling strategic knowledge creation and sharing, focusing on suitable competencies required to lead innovation and change. We will examine how people shape and share ‘knowledge’ especially by the use of networks and new collaborative methods, thus providing opportunities for participants to find answers they can put into practice, to some of the complex problems, encouraging the use of innovative solutions, collaborative approaches and social media.

Learning Objectives

At the end of the seminar, participants will be able to

  • Formulate a case for launching new strategic directions for information and knowledge services;
  • Appraise how important collaboration is for innovation;
  • Develop techniques for enhancing teamwork and building effective networks;
  • Determine the first steps in developing a personal plan to expand the competencies needed to develop their career.

Content and Structure

Day one - Understanding the new leadership challenges

Session 1:  Learning to lead in information and knowledge: competencies and careers.
Session 2: Leadership challenges in the knowledge economy.
Session 3: Developing a knowledge strategy: case study.
Session 4: Organizations and leadership in the 21st century: what’s changed?
Session 5: Knowledge intensive organizations: ideas for action.

Day two – Embracing change in the knowledge domain

Session 6:  Knowledge technologies and social media trends.
Session 7:  Networks and collaboration: methods and techniques.
Session 8: Knowledge sharing for impact.
Session 9: Action plans: developing plans for the future.


The seminar will use a mixture of teaching approaches including the use of case studies, classroom discussions, team projects, video-conferencing and collaboration methods.  Participants will have an opportunity to have individual coaching on developing a knowledge strategy for their organization and on competencies required to make it a success.  A Seminar Director will work with several expert speakers in the field of leadership and the knowledge economy, some of whom will join in from around the world by video-conferencing to share their expertise. 

The lecturers will help participants to identify and address issues pertaining to the key leadership and new roles in the knowledge economy. To facilitate this, they will support participants in issues of basic understanding and application of the concepts and tools throughout the seminar. They will also be available for advice for the development of individual action plans.

Targeted Audience

The primary intended beneficiaries of this seminar are;

  • Delegates and representatives of UN-member countries.
  • Government and Ministry Officials, Central Bank Staff, Finance and Trade Officials.
  • Decision-makers, managers, and information professionals in leadership role from government institutions and the private sector.
  • NGO and Civil Society Representatives.

Seminar Benefits

- for the Participant:

  • Understand  the new approaches required of management and leadership in the 21st century;
  • Develop an awareness of the new competencies  needed to cope with the increased complexity in the workplace and the importance of collaboration and knowledge sharing;
  • Position you strategically within your organization to play a significant role in improving organizational effectiveness through the better use of information and knowledge.

- for the Organization:

Informed management and action ideas in the use of  knowledge for innovation and change;
Cultivate informed leaders who can maximize an organization’s success by staying abreast of knowledge based developments;
Leverage your organization’s knowledge assets to improve organizational effectiveness.

Contact Details

For any additional information you may require, please contact:
Michael Adalla
Telephone: +41 (0)22 9178454+41 (0)22 9178454
E-mail: michael.adalla@unitar.org